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	<title>Comments for Communication Perspectives...</title>
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	<description>Perspectives on aspects of communication, language, writing, marketing, traditional and modern electronic technology methods, and a rant or two...</description>
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		<title>Comment on Telephone &amp; Cell Phone SNAFUs by admin</title>
		<link>http://hawkeyeservices.com/WordPress/?p=47#comment-151</link>
		<dc:creator>admin</dc:creator>
		<pubDate>Sat, 28 Apr 2012 19:53:56 +0000</pubDate>
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		<description>Thanks for your comment! Yeah, I think things have gotten way out of hand. All the devices increase the noise, and what passes for communication is actually putting distance between us. I guess. Thanks again Lora. Don</description>
		<content:encoded><![CDATA[<p>Thanks for your comment! Yeah, I think things have gotten way out of hand. All the devices increase the noise, and what passes for communication is actually putting distance between us. I guess. Thanks again Lora. Don</p>
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		<title>Comment on Telephone &amp; Cell Phone SNAFUs by Lora Starling</title>
		<link>http://hawkeyeservices.com/WordPress/?p=47#comment-147</link>
		<dc:creator>Lora Starling</dc:creator>
		<pubDate>Sat, 14 Apr 2012 16:25:02 +0000</pubDate>
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		<description>Absolutely, thoroughly agree. I was on a train and everyone was shouting trivia in their phones. I want to do a web site, &#039;I heard what you said.com&#039; supported with a little business card that says &#039;thank you for sharing your conversation with everyone, as you obviously want the world to know it will be posted on the website below&#039; And on the site will be a little diagram of how to hold you hand over your mouth and be discreet along with a list of phone etiquette. It is outrageous, with the popularity of Eckhart Tolle&#039;s the Power of Now, I really don&#039;t understand people&#039;s unwillingness to be in the present. They are missing so much. Phew feel better now, do the book on mobiles/etiquette, it has a good chance of being a best seller</description>
		<content:encoded><![CDATA[<p>Absolutely, thoroughly agree. I was on a train and everyone was shouting trivia in their phones. I want to do a web site, &#8216;I heard what you said.com&#8217; supported with a little business card that says &#8216;thank you for sharing your conversation with everyone, as you obviously want the world to know it will be posted on the website below&#8217; And on the site will be a little diagram of how to hold you hand over your mouth and be discreet along with a list of phone etiquette. It is outrageous, with the popularity of Eckhart Tolle&#8217;s the Power of Now, I really don&#8217;t understand people&#8217;s unwillingness to be in the present. They are missing so much. Phew feel better now, do the book on mobiles/etiquette, it has a good chance of being a best seller</p>
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		<title>Comment on Newsletters:  Email or Print? Advantages, Disadvantages, Perspectives by admin</title>
		<link>http://hawkeyeservices.com/WordPress/?p=61#comment-114</link>
		<dc:creator>admin</dc:creator>
		<pubDate>Tue, 13 Mar 2012 13:48:40 +0000</pubDate>
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		<description>Megan, 

Good comments. As much as I’d love to disagree with you, I most certainly can’t and won’t. But part of my point may be misunderstood, a matter of definitions of “delivery rate” versus “desk delivery” versus “readership,” a whole other issue. No, I agree that the delivery rate is not the same as getting a printed newsletter on the desk in front of the addressee. Not at all, but it is physically delivered to the business. But the 95% plus delivery rate by the post office is where it starts, as opposed to the delivery rate for emailed newsletters which is dismal at 35% - or whatever low figure that studies show is out there. The point is that it gets there. If 35 out of a 100 printed, mailed newsletters get trashed at that point, you are still way ahead of the delivery rate for email. If 50 of a hundred got trashed, you’re still way ahead. 

Your points about PAs discarding “junk mail” and that execs don’t have time to read everything are duly noted, and have merit. However, what this gets at is also partly company size, and the level of distribution. And also the perception of junk mail. A PA that tosses a newsletter personally addressed from a critical supplier of products/services to the organization takes a risk, while the PA would have to recognize that fact. So, it depends on several factors, one of which is the standing of the organization that sends it. If it is a totally unheard of enterprise (more like untargeted advertising) and seems way out of the interest range of the organization, that is easy to trash. But if it goes to the heart of the enterprise’s mission, a different story. Years ago when I worked in an organization, I didn’t allow the secretary to decide upon my mail, as I didn’t trust her level of understanding what was of import and what was not. That’s just personal, but some like me are out there. Lastly, if you are sending to small companies, a lot of these concerns go away. Like anything else, it depends. Thanks so much for your good comments. That is value.   - - Don</description>
		<content:encoded><![CDATA[<p>Megan, </p>
<p>Good comments. As much as I’d love to disagree with you, I most certainly can’t and won’t. But part of my point may be misunderstood, a matter of definitions of “delivery rate” versus “desk delivery” versus “readership,” a whole other issue. No, I agree that the delivery rate is not the same as getting a printed newsletter on the desk in front of the addressee. Not at all, but it is physically delivered to the business. But the 95% plus delivery rate by the post office is where it starts, as opposed to the delivery rate for emailed newsletters which is dismal at 35% &#8211; or whatever low figure that studies show is out there. The point is that it gets there. If 35 out of a 100 printed, mailed newsletters get trashed at that point, you are still way ahead of the delivery rate for email. If 50 of a hundred got trashed, you’re still way ahead. </p>
<p>Your points about PAs discarding “junk mail” and that execs don’t have time to read everything are duly noted, and have merit. However, what this gets at is also partly company size, and the level of distribution. And also the perception of junk mail. A PA that tosses a newsletter personally addressed from a critical supplier of products/services to the organization takes a risk, while the PA would have to recognize that fact. So, it depends on several factors, one of which is the standing of the organization that sends it. If it is a totally unheard of enterprise (more like untargeted advertising) and seems way out of the interest range of the organization, that is easy to trash. But if it goes to the heart of the enterprise’s mission, a different story. Years ago when I worked in an organization, I didn’t allow the secretary to decide upon my mail, as I didn’t trust her level of understanding what was of import and what was not. That’s just personal, but some like me are out there. Lastly, if you are sending to small companies, a lot of these concerns go away. Like anything else, it depends. Thanks so much for your good comments. That is value.   &#8211; - Don</p>
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		<title>Comment on Newsletters:  Email or Print? Advantages, Disadvantages, Perspectives by Megan</title>
		<link>http://hawkeyeservices.com/WordPress/?p=61#comment-99</link>
		<dc:creator>Megan</dc:creator>
		<pubDate>Tue, 06 Mar 2012 22:15:06 +0000</pubDate>
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		<description>I think the 95% delivery rate is invalid. Certainly the postal service might deliver 95% or more of the printed newsletters to the address on the envelope, but that&#039;s not the same as getting a printed newsletter on the desk in front of the addressee. Senior executives have PAs and admin assistants who routinely discard &#039;junk mail&#039;, so the addressee won&#039;t even be aware that the newsletter exists. Those without assistants are also prone to picking up the envelope and putting it straight in the rubbish bin on the basis of their view that they simply don&#039;t have time to read everything that comes their way - be it electronic or hard copy.</description>
		<content:encoded><![CDATA[<p>I think the 95% delivery rate is invalid. Certainly the postal service might deliver 95% or more of the printed newsletters to the address on the envelope, but that&#8217;s not the same as getting a printed newsletter on the desk in front of the addressee. Senior executives have PAs and admin assistants who routinely discard &#8216;junk mail&#8217;, so the addressee won&#8217;t even be aware that the newsletter exists. Those without assistants are also prone to picking up the envelope and putting it straight in the rubbish bin on the basis of their view that they simply don&#8217;t have time to read everything that comes their way &#8211; be it electronic or hard copy.</p>
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		<title>Comment on Newsletters:  Email or Print? Advantages, Disadvantages, Perspectives by Don Calderwood</title>
		<link>http://hawkeyeservices.com/WordPress/?p=61#comment-77</link>
		<dc:creator>Don Calderwood</dc:creator>
		<pubDate>Tue, 01 Nov 2011 15:09:50 +0000</pubDate>
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		<description>As a follow-up to a phone conversation, one of the most compelling reasons to choose a printed newsletter is distribution. It all stars with delivery. With a printed newsletter delivered by the post office, I can get 99 to 100% delivery, as long as my addresses are good/valid. That gives me a shot at almost everyone I send to. Compare that to email delivery rates/open rates that are stated as a &quot;successful send&quot; that are on average 30 to 35%, and at the highest that I&#039;ve heard, 60%, with a superhuman effort to get client recipients in advance to agree to accept it. Corollary to this is the question of how important is it to get the content in front of a client? If it&#039;s really a high priority and very important messages to deliver to clients, how can a delivery of 30 to 60% be acceptable? Only 3 or 4 clients out of ten, or 30 or 40 out of 100 get it? If it&#039;s really important, how can this rate be acceptable? It can&#039;t.</description>
		<content:encoded><![CDATA[<p>As a follow-up to a phone conversation, one of the most compelling reasons to choose a printed newsletter is distribution. It all stars with delivery. With a printed newsletter delivered by the post office, I can get 99 to 100% delivery, as long as my addresses are good/valid. That gives me a shot at almost everyone I send to. Compare that to email delivery rates/open rates that are stated as a &#8220;successful send&#8221; that are on average 30 to 35%, and at the highest that I&#8217;ve heard, 60%, with a superhuman effort to get client recipients in advance to agree to accept it. Corollary to this is the question of how important is it to get the content in front of a client? If it&#8217;s really a high priority and very important messages to deliver to clients, how can a delivery of 30 to 60% be acceptable? Only 3 or 4 clients out of ten, or 30 or 40 out of 100 get it? If it&#8217;s really important, how can this rate be acceptable? It can&#8217;t.</p>
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		<title>Comment on Newsletters:  Email or Print? Advantages, Disadvantages, Perspectives by Daniel S.</title>
		<link>http://hawkeyeservices.com/WordPress/?p=61#comment-67</link>
		<dc:creator>Daniel S.</dc:creator>
		<pubDate>Wed, 05 Oct 2011 14:07:22 +0000</pubDate>
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		<description>Thanks for the perspective. Long article, but worth it and makes perfect sense. I had my doubts on how effective email newsletters are because I&#039;ve done them, but I love the idea of going where your competition isn&#039;t. I&#039;m going to take a hard look at print.</description>
		<content:encoded><![CDATA[<p>Thanks for the perspective. Long article, but worth it and makes perfect sense. I had my doubts on how effective email newsletters are because I&#8217;ve done them, but I love the idea of going where your competition isn&#8217;t. I&#8217;m going to take a hard look at print.</p>
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